About Us

Our Company


For 25 years we have been working with dealers to display vehicles that stand apart from the competition. Professional Car Care provides your dealership the most professional, consciences detail professionals in the industry.

Let us assume the challenge of hiring, staffing, training, managing and compensating reconditioning staff. We understand the urgency of having your inventory ready to display online or on your lot.

Our management team will provide the supervision needed to anticipate many of the challenges a dealership can face. From an end of the month rush to special promotional sales to an influx of used inventory needing to be processed for sale.

Our professional staff will help assist the ongoing goal of reaching and maintaining the highest CSI scores attainable.

Use our experience to help add revenue to your sales and service departments.

History of Professional Car Care


Photo of Bill Patnaude PCC Owner In 1990 a recent graduate of a Massachusetts trade school Bill Patenaude started his working career in an extremely challenging economy. Unable to find employment in the industry he had prepared himself for, he applied for an entry level position with a southern NH auto dealer.

Expectations unknown to Bill was fortunate enough to work with some of the most knowledgeable people in the industry. Inheriting a passion for cars he had received from his father who would restore classic cars as a hobby, Bill tapped into those experiences and applied them to the detailing process where he mastered his skills over a period of 8 years.

Through a relationship with a vendor he had patronized at the dealership, Bill was offered an opportunity to start a new venture selling auto detailing supplies, which he had accepted, drawing a close to his 8 year venture at the dealership. After working his portion of the detailing supply business to over 250 customers over a two year period, an unexpected meeting with his past employer from the dealership led to an opportunity to start what is now known as Professional Car Care of New England, Inc.

Professional Car Care has now been in business for 15 years providing new car dealers with an alternative to the traditional way of staffing their detail departments. Leading to outsourcing the detailing aspect of a dealership as their most popular choice.

Now servicing over 40 dealerships between Massachusetts and New Hampshire and providing over 100 careers to some of the most talented people in the detailing industry. With a passion to provide the finest service in the industry.


Contact Us:
22 Greeley Street
Merrimack, NH 03054